Softoria is a multi-product company engaged in software development and delivering innovative solutions in the niches of Data as a Service, Big Data, Mobile Apps, and Security Products. Our users are located all around the world.
We invite you to join our team as a Customer Support Manager (ZoogVPN project) to provide high-quality technical support to our clients.
Full-time! Monday to Friday, 11:00 AM – 7:00 PM.
We value a respectful attitude toward both our clients and our employees. Being friendly and having an irresistible desire to help users is a must.
We offer:
- Free training before you start.
- An experienced mentor to help you adapt quickly.
- A friendly team and a comfortable atmosphere.
- Speaking clubs to improve your English level.
- An opportunity to start a career in IT with no prior experience.
Our expectations:
- Providing technical support in English or Chinese via tickets and chat.
- Written English – Upper-Intermediate or higher.
- Chinese proficiency at Upper-Intermediate / Advanced level.
- Analytical thinking and the ability to multitask.
- Friendliness, strong communication skills, and a sense of responsibility.
- Fluent in Ukrainian.
Before starting work, you will undergo training with our mentor.
Join ZoogVPN!
Send your resume – and let’s grow together.
A great start to your IT career!
